Privacy Policy

At Carlos Holidays, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services worldwide.

Information We Collect

We may collect personal details such as your name, email address, phone number, payment details, and travel preferences when you book our services or communicate with us. We also gather non-personal information like browser type, device information, and general usage data to improve your experience.

How We Use Your Information

Your information is used to:

  • Provide and manage our travel, event, and corporate services

  • Process bookings, reservations, and payments

  • Communicate with you regarding updates, offers, and support

  • Improve our website, services, and customer experience

  • Ensure compliance with legal and regulatory requirements

Sharing of Information

We do not sell or trade your personal information. We may share data only with trusted third-party service providers who help us operate our services (such as payment processors, travel partners, and event vendors), always under strict confidentiality agreements.

Data Security

We implement industry-standard measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online system can be guaranteed 100% secure, so we encourage safe practices when sharing information online.

Your Rights and Choices

You have the right to access, update, or request deletion of your personal data. You can also request to opt out of receiving promotional emails or marketing communications at any time by contacting us at [email protected].

Cookies

Our website may use cookies to enhance user experience, analyze site traffic, and personalize content. You may choose to disable cookies through your browser settings, though some site features may not function properly.

Opt-Out Instructions

If you no longer wish to receive marketing emails or promotional messages, you can opt out at any time by following the unsubscribe link provided in our emails or by contacting us directly at [email protected].

Contact Us

For any questions or concerns about this Privacy Policy, please reach out to us at:
Carlos Holidays
Email: [email protected]